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Reservation Policy

TERMS AND CONDITIONS

  • All room rates are in Thai Baht per room per night and are inclusive of 10% service charge and 7% government VAT.
  • The above rates are subject to room availability and may change from one day to another while the reservation is not confirmed.
  • All reservations must be guaranteed by verifying Credit Card for one night to be confirmed.
  • Guests who have used their own credit card for purchase of the accommodation must also present their payment card together with their personal identification (ID card or passport) during check-in.

EARLY BIRD OR ADVANCE PURCHASE PAYMENT METHOD

  • All booking will be required full Pre-payment upon confirmation.
  • Amendment and cancellation are not allowed for Non-Refundable booking.

CANCELLATION POLICY

  • Cancellation must be made within 48 hours prior to expect arrival date and time to avoid penalty charge of one night’s rate, except during high and peak seasons, cancellation must be made 7 days in advance. (High season is November 1, 2016 through April 30, 2017. Peak season are November 12, through November 16, 2016 *Loy Krathong Festival, and December 25th, 2016 through January 5th, 2017*New Year’s Celebration)
  • No show charge of 100% room rate will be levied on the credit card.
  • The Reservation made under condition of prepaid is non-refundable.

CHECK–IN & CKECK-OUT

  • Standard check-in time is 2.00 pm.
  • Standard check-out time is 12.00 pm. (Noon)
  • For check-in before standard time is subject to room availability. For early morning check-in, a reservation for one night advance with charge of an additional full day is recommended.
  • Late check-out requests for periods after the standard time is subject to Late Check-out Charge of 50% discount from the existing room rate or will be offered as a complement based on availability. A Full-day Charge will be levied for any late check-out after 6.00 pm.

CHILDREN POLICY

  • Deluxe room and 2 Bunk bed room available to serve extra bed but need to pay 350 Baht per person for extra bed with Full Breakfast Buffet
  • There is no charge for children under the age of 8 years sharing room with parent (without extra bed) but need to pay 100 Baht for Full Breakfast Buffet.
  • Children under the age of 4 years will get a complimentary Full Breakfast Buffet
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